All shipments in Denmark are delivered by GLS to the package shop closest to your home. 

Regular shipping service is 2-3 business days with GLS. We ship orders all days except mondays. if orders are placed after 11 o'clock it will be shipped the following weekday. 

when the order is on its way to you, you will receive email and sms with tracking info. If you end up not picking up your order in the package shop, and the package will return to us, then the shipping fee + 5dkk extra fee from GLS will be deducted from your refund.

All shipments outside of Denmark are delivered by UPS or DHL  and sent as an insured package and business mail, which means that the package can not be sent as a gift to non-EU countries in an attempt to avoid local taxes and duties

Regular service outside of Denmark  is app. 4-7 business days.

Shipping prices is different from country to country. Your exact shipment price will be shown at  check-out when you place your order. If you have any problems figuring out your shipment costs you are more than welcome to contact us at info@vieille.dk

If the style was not the right for you, we gladly accept returns within 14 days. 

In order to return your order you must contact us my mail at info@vieille.dk no later than 14 days after the date of receipt.  We will provide you with a return formular that you will have to print, fill out and include when returning your order.

We do not cover shipping expenses for returns.

We do not accept items that have been worn, altered, or washed. As soon as we have received the returned items and they have undergone a quality control check we will credit your account/credit card within 14 days. In case of a bank transfer please remember to submit the registration number and account number. Please keep your postage receipt as a proof that the package was sent and in case that tracking will be necessary.

We do not cover the expenses of returns.

 

Please return your product(s) to:

VIEILLE  

EGEGADE 7 KLD TH 

2200 KBH N 

Denmark 

CVR.: 43899139 

Info@vieille.dk

You must return to this address. We do not pick up orders at pick-up shops. 

For Danish orders ordered with pick-up in our Copenhagen store: 

Please feel free to pick up when ever you have the time, but please note that orders picked up more than 4 weeks after order date, is not refundable and can only be exchanged to gift card / other products .