Shipping & Returns
SHIPPING
All shipments in Denmark are delivered by Postnord or DAO.
Regular shipping service is 2-3 business days with DAO or postnord. We ship orders all days except mondays. if orders are placed after 11 o'clock it will be shipped the following weekday.
All shipments outside of Denmark are delivered by UPS, DHL, TNT or Postnord and sent as an insured package and business mail, which means that the package can not be sent as a gift to non-EU countries in an attempt to avoid local taxes and duties
Regular service outside of Denmark is app. 4-7 business days.
Shipping prices is different from country to country. Your exact shipment price will be shown at check-out when you place your order. If you have any problems figuring out your shipment costs you are more than welcome to contact us at info@vieille.dk
RETURNS
If the style was not the right for you, we gladly accept returns within 14 days.
In order to return your order you must contact us my mail at info@vieille.dk no later than 14 days after the date of receipt. We will provide you with a return formular that you will have to print, fill out and include when returning your order.
We do not cover shipping expenses for returns.
We do not accept items that have been worn, altered, or washed. As soon as we have received the returned items and they have undergone a quality control check we will credit your account/credit card. In case of a bank transfer please remember to submit the registration number and account number. Please keep your postage receipt as a proof that the package was sent and in case that tracking will be necessary.
We do not cover the expenses of returns.
Please return your product(s) to:
VIEILLE
EGEGADE 7 KLD TH
2200 KBH N
Denmark
CVR.: 43899139
Info@vieille.dk
You must return to this address. We do not pick up orders at pick-up shops.